Here is another of our Behind the Scenes series and it features Thomas Limo. When I started my career, I was based out of Akron and this was one of the companies that I worked with then (15 years ago!!!) and still work with now! Transportation doesn't get the attention it deserves when planning your wedding but the wrong company can ruin everything. From being late to not even showing up, you need to make sure you get a reliable and professional company that has a great reputation!
Q: What is the biggest misconception about your industry?
A: Our biggest misconception would be what type of vehicles we offer. Before our company name change a few years ago we were known as Thomas Limousine Service, which lead everyone to believe we only offered “limousine” type vehicles. Which is/was farthest from the truth. We actually have a fleet size of over 90 vehicles and growing! Which is why we made the decision to re-name the company TL Worldwide Transportation, to hopefully eliminate that idea of our service being limited to just limousines. We offer sedans, SUV’s, vans, shuttle buses, mini buses, Sprinters, and Limousine Buses.
Q: How you describe your style, your personality, and/or your brand?
A: Best word to describe our company would be “professional.” We have many years of experience, and offer a true experience rather then just a “ride” from point A to point B.
Q: What are a few mistakes brides sometimes make when choosing their vendor?
A: Over the years the biggest mistake we have seen when choosing a limousine company is the bride/groom/family NOT going to visit the company before booking. We encourage everyone to GO to the facility, meet the people, see the building, and most importantly see the chosen vehicle in person!!! Anyone can put anything on the internet these days, and unfortunately, we know that some companies use “stock” photos of their vehicles. Its important to go see the vehicles in person, so there are NO surprises on the most important day of your life!!
Q: What things should a bride look for, look at, when selecting a vendor?
A: As previously stated its important to go to the company before making a deposit, in order to have seen first hand what will be arriving the day of!! Smell the vehicle, sit inside and judge just how much room you are going to have, look at how the cars are taken care of (Are they parked outdoors, or in a garage), and etc. Its important to research!!! Find reviews, ask around, and one of the most important things to ask would be if that company is fully insured. Do they do driver background checks before hiring? How often are their vehicles maintained?
Q: One thing a bride could save on when booking with you?
A: All of our vehicles have a “hourly minimum” in order to book. We always try to find ways to help the bride/groom maximize that time.
Q: What is the one thing a bride should splurge on when booking with you?
A: GUEST SHUTTLING!! If you have room in your budget, shuttling your guests to/from the reception to make sure everyone has a safe way home is an amazing gift to offer your guests, and give you peace of mind that everyone can have a great time and not worry how to get back to the hotel.
Q: If you had a client who had endless funds what unique ideas/products/services would you offer them?
A: Rehearsal dinner transportation and honeymoon airport service!! Rehearsal dinner night you could have everyone ride together and sometimes this is the first time people in your bridal party are meeting for their first time, so it gives everyone a chance to bond. Secondly, I would say airport service to/from the airport for your honeymoon. After an amazing wedding weekend, frankly you’re exhausted!! Most flights leave really early, and it would be nice to just get picked up right from your front door, and dropped off right at your departure gate. Q: What are a few things that bridal clients should review in contracts?
A: Deposit policy. We make sure all of our future clients read over the contracts in detail and ASK any questions if there is any confusion on the terms. Q: What is something you wish all of your clients knew, or a certain thing you wish all of your clients would do to make working with them easier?
A: We can never have too much information!! Sometimes, we have clients book with us months before their wedding date, and we are actually calling them the week of asking for details! We know it’s a crazy/busy time planning a wedding, but the more information we have the smoother the day can go. Our drivers are EXTREMELY experienced and so professional. We are truly blessed to have them apart of our TL family!!! They are going to give you the experience that you deserve and will never forget! I cant count how many “thank you” cards or emails have come to us WHILE people are on their honeymoons because the experience was just that memorable they took time out of their honeymoon to send a thank you!!
Well, that was some great information and again, I can't stress enough how important it is to be sure you know what you are getting from your transportation company! If you are still looking to book, contact Thomas Limo today!